RETURN POLICY 

Last updated  01/09/2021 

Thank you and we hope you are happy with your purchase. Please see below for more information on our return policy. 

RETURNS 

Unfortunately at this moment, no returns or refunds are permitted for online orders. If you receive the wrong item, please email us at support@bellelana.com, include a photo of the item UNOPENED/UNUSED we will then send you a shipping label to have the item(s) returned to us and the correct item will be sent within 5-7 business days. 

EXCEPTIONS For defective or damaged products, please contact us via email at support@bellelana.com to arrange a refund or exchange. 

If you are not completely satisfied with your purchase after 3-4 weeks of consistent use, please send us an email at support@bellelana.com. Include order number, date of purchase, and progress pictures for the 3-4 weeks of use.

QUESTIONS 

If you have any questions concerning our return policy, please contact us at: support@bellelana.com